Privacy Policy

This policy is intended to help you understand how Gateway Food Products Co. and/or its third-party hosting provider, Cesium, Inc. (dba Knowde)) (together, we or us) collect, use, and safeguard the information we collect from users of our website at www.gatewayfoodproducts.com (our website). By using our website or otherwise continuing to access information or communications from us, you agree to our use of such information in accordance with this Privacy Policy.

What We Collect

Anonymous data

We may collect anonymous data through our website, including Internet protocol addresses, browser types and versions, mobile device data, times of visits, pages viewed, unique device identifiers and other diagnostic data. We use this information generally to monitor and improve the performance of our website.

Personal information

We collect personally identifiable information (personal information) from users in a variety of ways, including when you provide personal information by using the contact forms and email addresses on our website. Personal information may include, but is not limited to:

First and last name
Postal address
Email address
Telephone numbers
Email messages
Information received on applications, forms, and in emails and other communications to us
Website usage data

Profile

We may store information we collect through our website through cookies, log files, and/or clear gifs (also referred to as web beacons, pixel tags and single-pixel gifs) to create a profile that details viewing preferences. Consequently, collected information is tied to the user's personal information and may be used to provide offers, improve the content of our website, and for other internal business purposes. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you reject cookies, you may still use our website, but please note that some parts of our website may be limited or not function properly. We do not share profiles with third parties except as set forth in this Privacy Policy.

Use of Personal Information

Our Use of Personal Information

We may collect and use personal and non-personal information obtained through our website for the following purposes:

To maintain, develop, run, operate, market, enhance and improve our website;
To display content on our website and to otherwise make our website function properly;
To understand how our users as a group use the resources provided on our website and to evaluate the effectiveness of our website and our marketing and business efforts;
In connection with the products and services we offer and provide;
To contact users;
To provide users with news, offers, updates, content and general information about us and our products and services;
To manage and respond to inquiries, questions and requests from our users, including those sent via email;
For testing, research, analysis and product and service development; and
To prevent fraudulent use of our website.

Sharing of Personal Information

We may use third-party service providers to help us operate our business and our website or administer activities on our behalf. We may share your personal information and non-personal information with these third parties for those limited purposes. We also may disclose any collected information, including your personal information, if we have a good-faith belief that: (1) the disclosure is necessary or useful to our provision of products and services; (2) the disclosure is necessary to carry out or legal obligations and/or protect our rights, interests, or property; (3) the disclosure is necessary or useful to protect your safety or the safety of others, to investigate fraud, or to respond to a government request; (4) the disclosure is required by law, such as to comply with a subpoena, search warrant, court order, or similar legal or administrative process; and (5) we, or our website, have a transfer of ownership or otherwise are acquired, in which case your information will likely be among the assets transferred. We do not rent, lease, or sell personal information or aggregated non-personally identifiable information collected through our website.

Choice/Opt-out

Our users are given the opportunity to opt-out of having their information used for marketing and information communications. Users can change or update their contact preferences at any time by writing to the contact points below. Users can also opt-out of certain communications with us entirely.

Depending on jurisdiction, you may have additional rights to access and control your personal information. If you believe that our website contains information about you that needs to be updated, changed, or corrected, or if you wish to opt-out of or otherwise control any specific use of your information, please submit a request to the contact points below. In accordance with applicable law, we will comply with an individual’s requests regarding (1) access, change, correction, deletion, or transfer of any such individual’s personal information we store; and (2) opt-outs or other requests changing or limiting the use or disclosure of any such individual’s personal information we store, including the sharing or sale of such information.

Other Information

Children's Privacy

We believe protecting the privacy of children is very important. Our website is not designed to attract individuals under the age of 18. In accordance with the Children's Online Privacy Protection Act, we do not collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe we have any information from or about anyone under the age of 13, please contact us at the contact points below.

Linked Sites

Our website may contain links to other websites, including the website of our third-party hosting provider at https://privacy.knowde.com/. We assume no responsibility for the content or practices of linked websites and such linking should not suggest nor imply any affiliation or endorsement by us of any linked website. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected through our website.

Security

We follow industry standards and practices to safeguard all of the information collected through our website, both anonymous and personal; however, we cannot guarantee the security of your information. While we use commercially reasonable efforts to safeguard the confidentiality of your information, we hereby disclaim and you hereby release and hold us harmless for all liability for disclosure of any information obtained on or through our website. If you have any questions about the security at our website, please contact us at the points below.

Storage

We reserve the right to store your information for the amount of time we reasonably determine to be necessary in order to perform the purposes for which that information was collected or otherwise processed.

Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) signed into law June 28, 2018 and entering into effect Jan. 1, 2020, California residents have certain rights and privileges. You can exercise any of the following rights by notifying us as described below:

Disclosure Request. Upon request and when possible, we will disclose the categories and specific pieces of personal information we have collected about you. Additionally, you may also obtain the categories of information about you that we have sold, the categories of third parties to whom the information was sold, and the categories of personal information that we disclosed about you for a business purpose. You may submit these requests by emailing us at Quality@gatewayfoodproducts.com. When such a request cannot be honored, we will advise you accordingly.
If you should wish to cease use of our Site and have your personal data deleted from our Site, then you may submit a request by emailing us at Quality@gatewayfoodproducts.com. Upon receipt of a verifiable request for deletion, we will confirm receipt and will confirm once your personal data has been deleted.
Right to Sue for Security Breaches. You also have the right to sue in the event your nonencrypted or nonredacted personal information, is subject to an unauthorized access and exfiltration, theft, or disclosure as a result of the violation of the duty to implement and maintain reasonable security procedures and practices. Prior to exercising this right, you must provide us with 30 days written notice by emailing us at Quality@gatewayfoodproducts.com and providing us with an opportunity to fix this violation.

Under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2023 will receive information regarding 2022 sharing activities).

To obtain this information in connection with information collected through the site, please send an email message to Quality@gatewayfoodproducts.com with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.

California Do Not Track Disclosures

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we don’t respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

International Transfer

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note we transfer your information, including personal information, to the United States and process it there. Your submission of information to us represents your consent to that transfer. Please note the European Union (EU) has not adopted an adequate decision with respect to data transfers to the United States; however, we value your privacy and protect your data using reasonable information security practices.

EU Data

Individuals in the EU may have certain rights with respect to their personal information, including the following:

To request access to and rectification or erasure of your personal information;
To request information about our processing, including categories of your personal information collected, information about the source of that collection, the purposes of collection, the recipients or categories of recipient to whom your personal information has been or will be disclosed;
To restrict or object to how we process your personal information;
To withdraw your consent for us to process your personal information in some circumstances;
To lodge a complaint with a supervisory authority; and
To receive your personal information provided to us or have that personal information transmitted to another controller without hindrance (also known as data portability).

To exercise any of these rights please contact us at the contact information listed below.

We reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should we ask for verification, the information you provide to verify your identity will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.

Revisions To This Policy

We reserve the right to periodically revise this policy. Please check this page periodically for changes. The document revision date displayed below will indicate when this policy was last revised. If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy version under which the information was collected.

Contact Information

Questions about this privacy policy should be directed to:

Gateway Food Products Co.
Attn: Privacy Coordinator
1728 N Main Street
Dupo, Illinois 62239-1045
Email: Quality@gatewayfoodproducts.com

Cesium, Inc. dba Knowde
Attn: InfoSec/Privacy Team
333 W San Carlos Street, Suite 600
San Jose, CA 95110
Email: privacy@knowde.com

Please use this contact information only for privacy policy matters.

This document was last revised on August 07, 2023.